Heather Nicoletti
Articles
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Phone Support
Our support specialists are always happy to answer any questions about our products and solutions. If you haven't found the answers you are looking for in our support center, use the contact inform...
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Head Back to School with the Ever-Improving LEARN360 - Archived Webinar
Recorded: 8/12/2019
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Free Trial
To set up a free trial you can also visit our Free Trial Request page. A representative will contact you with login instructions as soon as possible.PLEASE NOTE: We do not provide trial access to...
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Error message received during video playback
If you see the below error message during video playback, this may be indicitive of a problem with our video provider or the content delivery network. In order for us to troubleshoot, we will need...
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Retreiving your username and resetting your password
If you have forgotten your username, or need help resetting your password, there are several options throughout the site to assist you with both functions. From the main login page: At the bottom o...
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Basic Search Tips
The Search box is located at the top of every page. To Search: Enter a search term in the Search box. Click the magnifying glass button to the right of the Search box or press Enter on your keyboa...
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Why create your own personal user account?
There are many benefits to creating a personal account. While the core functionality of the site can be used with a generic account, none of the My menu features or preferences listed below will be...
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Infobase Authentication Options
Infobase supports multiple types of authentication, allowing members of approved educational institutions to seamlessly access their digital content on the platform. A summary of how each type of a...