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Chris Plapp

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Activity overview

Latest activity by Chris Plapp
  • Chris Plapp created an article,

    Video streaming domains and IPs to whitelist

    If you are experiencing any issues streaming videos from Learn360, please verify that none of the below domains or IPs are blocked on your network or being throttled. 1. Domains to whitelist:a. htt...

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  • Chris Plapp created an article,

    Error message received during video playback

    If you see the below error message during video playback, this may be indicitive of a problem with our video provider or the content delivery network. In order for us to troubleshoot, we will need...

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  • Chris Plapp created an article,

    Mobile Devices Supported

    The following table lists the devices that are supported on Learn360 for video playback: Platform Version Description iOS (Safari) v9 and up HTML iPad / native controls on iPhone Android v...

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  • Chris Plapp created an article,

    Minimum System Requirements

    If you are experiencing issues, please make sure you meet all minimum requirements:   Windows Processor: 2.33GHz or faster x86-compatible processor or x64 1.6-gigahertz (GHz) or higher processor O...

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  • Chris Plapp created an article,

    Head Back to School with the Ever-Improving LEARN360 - Archived Webinar

    Recorded:  8/12/2019  

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    • 2 votes
  • Chris Plapp created an article,

    Customizing the homepage sliders

    Administrators have the ability to customize homepage sliders for Learn360. The default homepage sliders can be disabled and replaced with any number of your own sliders.   You can access this ho...

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  • Chris Plapp created an article,

    Accessibility Statement for Learn360

    Infobase is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards...

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  • Chris Plapp created an article,

    Email Notification Preferences

    Once you have signed in or created a user account, you can opt in to receiving monthly new title emails. The notifications section shown below can be accessed from the my profile menu. Click on the...

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  • Chris Plapp created an article,

    Pre-Made Video Segments

    Most of the videos in your collection contain pre-made segments (or clips) to help users locate the perfect piece of content.   All of the pre-made segments are created by educators familiar with t...

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  • Chris Plapp created an article,

    Record URLs - Titles and Segments

    The Record URL is a free-standing, persistent URL that can be shared within your institution, integrated into an electronic card catalog system, or placed in any learning management system. It can ...

    • 1 follower
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